Casa del Mar Retreat – Frequently Asked Questions

1. What types of stays do you offer?

We welcome guests for short-term, mid-term, and extended stays. Whether you’re visiting for a weekend getaway, a work assignment, or a few months, we have flexible booking options to fit your needs.

2. What’s included in the rental?

All our properties are fully furnished and equipped with:

High-speed Wi-Fi
Smart TV
Fully stocked kitchen with cookware, dishes, and utensils
Fresh linens and towels
Starter toiletries
Utilities (electricity, water, and internet)

3. Is parking available?

Most of our properties include either on-site or nearby parking. Details for each unit will be provided in your booking confirmation.

4. Do you allow pets?

Yes, we are pet-friendly at select properties! Please check the listing details for pet approval and any applicable fees.

5. What is your check-in and check-out time?

Check-in: 3:00 PM or later
Check-out: 11:00 AM
Need different times? Contact us in advance, and we’ll do our best to accommodate.

6. How do I check in?

We offer self-check-in at most properties with a secure keyless entry system. Your unique access code and instructions will be sent prior to your arrival.

7. Is there a security deposit?

Some properties require a refundable security deposit. The amount will be clearly stated before you confirm your booking.

8. What is your cancellation policy?

Our cancellation policy varies depending on the length of stay and booking platform. Please refer to your booking confirmation for specific terms.

9. Do you provide cleaning during my stay?

Mid-stay cleaning can be arranged for an additional fee. All stays include a professional cleaning before your arrival.

10. Are your locations near local attractions?

Yes! Our properties are strategically located near popular neighborhoods, restaurants, shops, and cultural attractions. We also provide a local guide to help you make the most of your stay.

Your Questions, Answered